Superior Court of California

County of Calaveras





Under limited direction, plans, organizes, coordinates, and oversees the daily operations of an operational unit of the court; and provides supervision to subordinate staff. This is a regular, full-time, FLSA exempt position.




Persons in this position may be assigned to manage and supervise the delivery of services to the courtroom and legal processing functions.


This class is distinguished from the Court Clerk IV class in that the latter is responsible for leading, training and assigning the work of lower level clerical staff and/or performing the more complex Court Clerk duties but do not have full supervisory authority.  This class may also be distinguished from the Court Operations Manager position in that incumbents of the latter class have responsibility for the overall management of the operational functions of the court where this position has responsibility for management of an individual operational unit. 




This class receives limited direction from the Court Executive Officer and supervises other court staff.




Established policies, procedures, and standards are often not available or may be so general in nature that the incumbent must exercise considerable discretion with respect to assignments and duties.  Errors in work or judgment could result in inefficient operations of the court, poor community relations, and possible litigation against the court. 




  1. Employee must have general knowledge of:
  1. Code of Civil Procedure, Vehicle Code, Penal Code and other statutes relating to court procedures.
  2. Principles and practices of performance management including employee supervision, work planning, organization, training, and performance evaluation.
  3. Management information and recordkeeping systems and work-related computer applications.
  4. General operation of the Superior Court, its policies, procedures, and standards for courtroom processes and processing of court documents.
  5. Modern office methods, procedures and equipment, including computer terminals.
  6. Legal terminology, court documents and forms.
  7. Supervisory skills and techniques.
  8. Knowledge required of a Courtroom Clerk IV and/or Legal Processing Clerk IV.
  1. Employee must have the ability to:
  1. Support the mission and strategic goals and objectives of the court.
  2. Communicate effectively verbally and in writing.
  3. Direct and manage the daily functions of an operational unit of the court.
  4. Direct and supervise the work of others.
  5. Interpret new legal requirements and legislation affecting court programs.
  6. Apply relevant California legal codes, court procedures, policies and filing requirements to court processes.
  7. Plan, organize and direct the nonjudicial operations of the unit.
  8. Develop and implement goals, objectives, policies, procedures, and work standards adhering to the mission and strategic goals and objectives of the court.
  9. Explain court processes to subordinate staff and the public.
  10. Prepare clear, concise and accurate records and reports.
  11. Establish and maintain cooperative and effective working relationships with judicial officers, attorneys, staff, other agencies, and the public.
  12. Exercise initiative and sound judgment within general policy guidelines.
  13. Listen effectively and resolve customer complaints.


  1. Employee must have and maintain the following certifications / licenses:
  1. Possession of a current and valid California driver’s license.


  1. Employee must not contribute to or create a hostile work environment:
  1. Employee shall not engage in any activity that unreasonably interferes with the performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.

As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees, judicial officers, supervisors, subordinates, outside contractors and other agency personnel.


  1. Employee must have the following minimum experience or training:

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. 

A typical way to obtain the required knowledge and abilities would be graduation from an accredited college or university with a bachelor’s degree in court administration, business or public administration, criminal justice or a closely related field plus four (4) years of progressively responsible experience in a court with at least two years in a lead or supervisory position.   Additional years of experience in a court may be substituted for the recommended education.


  1. Employee must fulfill the following special requirements:

Frequently stand and walk or otherwise move within the court; normal manual dexterity and eye-hand coordination; corrected vision to normal range; verbal communication; use of office equipment, including computers, telephones, calculators copiers and FAX machines; lift boxes of stored documents weighing up to 30 pounds.





Depending on assignment, duties may include, but are not limited to, the following:

  • Manages an operational unit of the court; plans, organizes, directs, and coordinates, directly and/or through subordinate staff, the activities of the operational unit; prioritizes and schedules work; coordinates work flow and cross training with the work unit and other units; oversees the processes for the assignment of additional judges and scheduling of courtrooms.
  • Performs a broad range of general supervisory duties including participation in the hiring process of new employees for the division; training and reviewing subordinates in the performance of their duties; maintaining performance and disciplinary standards; conducting performance reviews and evaluations; reviewing requests for time off and employee time sheets for the division.
  • Resolves difficult problems related to the operational unit and its functions.
  • Coordinates with the Fiscal Manager to ensure compliance with financial policies and procedures; monitors trust accounts; monitors and oversees the referral of past due fines to the collection agency.
  • Resolves technical and procedural problems; answers complex and difficult procedural questions related to the assigned unit; applies court policy to resolve issues arising from services to the public.
  • Develops and implements procedures and forms to reflect more efficient and effective processes and to respond to legislative changes; makes recommendations for and implements improvements in operation of the assigned unit; assists in the formulation of procedures and training manuals.
  • Monitors relevant legislation and determines the effect on section procedures; acts as liaison with other courts, local and statewide organizations and public agencies.
  • Prepares and maintains statistical and narrative reports related to the activity and work of the assigned division including staffing, workflow, caseflow, and automation.
  •  Monitors the tools and resources necessary for the efficient operation of the unit; orders standard supplies in accordance with organizational policies; completes purchase requisitions; makes recommendations for the acquisition of additional resources that will facilitate operations.  May provide input in the development of the budget for the division.
  • Oversee other court programs as assigned.
  • Oversee the jury management system and ensure that sufficient trial jurors are available to meet the demands of the court; oversee other court programs as assigned.
  • Performs other duties as assigned.